Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 about Robot Vacuums here.
Although it can clean dust and dirt, the Neato XV-21 robot vacuum is designed primarily with pet owners in mind. It lifts dirt from all flooring types, including wood, tile and low-pile carpeting. It boasts powerful suction and a methodical back-and-forth cleaning pattern that ensures it does not miss a spot. Best of all, it is equipped to map out rooms so it knows where to clean.
The combination bristle-and-blade brush on this unit prevents hair from getting tangled inside the vacuum and enhances its ability to remove clingy pet hair. This robot vacuum cleaner is equipped with filters that help contain fine dust particles and allergens. Its filter retains three times the dust that standard filters do. Although this machine's filters are better than standard filters, they are not HEPA filters, which offer the industry's best filtration.
This robotic vacuum cleaner has scheduled cleaning, which allows you to preset the times you want it to vacuum. You can program it to clean daily. It even works while you are away. The Neato XV-21 comes with a charging station, and when the battery runs low, it returns to its charging base and gets the battery up to speed again. You can expect one hour of cleaning time per charge – which, unfortunately, is not as long as the very best robot vacuum cleaners will operate.
The Neato XV-21 vacuum cleaner has two built-in cliff sensors on the front of the machine that keep it from falling down the stairs. You should clean the sensors of this vacuum robot regularly so they operate properly.
This cleaner does not have a remote control, so you have to bend or stoop to use it. Its buttons and display screen are easy to read, though, and the controls are clearly marked. If you don't want to preset your cleaning times, you can just press the start button to activate the vacuum.
It comes with one 6-foot magnetic rubber strip, or boundary marker, that the cleaner will not cross, so you can keep it from going places it is not supposed to go. You can purchase additional markers on the company website. They are sold in 13-foot rolls. Keep in mind that when you are using them, you will have brown rubber strips lying on the floor that are not especially attractive.
This 4-inch-tall cleaner can clean places an upright vacuum cannot reach, including under your bed or couch, where pet hair and dust bunnies can easily accumulate.
It weighs just over 8.6 pounds and measures 13 inches around. It has a square shape on one side, allowing it to fit into corners.
If you run into difficulties, you can always consult the well-informed customer service representatives of this company. You can reach them by email or phone. You also can check the FAQs section on the company website if you have pressing questions, and this robotic vacuum cleaner comes with a user manual.
Neato provides a one-year warranty for its robotic vacuum cleaners. Unfortunately, there is no live chat.
With specific features for pet owners and allergy sufferers, the Neato XV-21 is right up there with the best robot vacuums. Although it doesn't employ HEPA filters, it still offers quality filtration and a brush that's particularly good at removing stubborn pet hair. You can have clean floors without lifting a finger.
The Neato XV-21 has a brush designed for removing pet hair and a filter that removes allergens and dust.
The cleaner only operates for approximately one hour before it needs a recharge.
With its powerful suction motor, the Neato XV-21 excels at lifting stubborn pet hair and dirt from flat surfaces and low-pile carpeting. This is one of the best robot vacuums, especially for homes that have pets.